Klipspringer PlumbingKlipspringer Plumbing

Match your drain or water worry to the right fix

Drains and backup water covers blocked drains and empty taps. Match the standing water or dry tap to one product. Buy with no guessing.

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Why buy your drains and backup water gear from us

About our drains and backup water range

Start with your symptom. Water pooling in the kitchen sink or the shower tray points one way. A tap that runs dry during a cut points the other. Once you know which one you have, the right product is easy to spot.

The drain side keeps waste water moving and stops the gunk that clogs it. If you get standing water, a build-up of grease, hair or garden grit is usually the cause. Some gear catches that mess before it reaches the pipe. Other gear breaks down what has already settled inside the line. A kitchen that cooks a lot of oil needs different protection to an outdoor drain filling with leaves and sand.

The backup water side keeps the taps running when the mains stops. Here the worry is no water, not pooling water. Stored water carries you through a cut. A pump then lifts that stored water back to normal pressure, so the shower and the toilet still work. A home with a few people needs a different setup to a guest house turning over rooms all week.

So the split is the whole choice. Blocked or backed-up drain: pick from the protection and treatment side. No water during a cut: pick from the storage and pressure side. Rainwater that runs off the roof can feed either. That matters in the far south, where the dry months stretch long.

Most of our buyers sit in Muizenberg, Kalk Bay, Fish Hoek, Lakeside, Tokai and Constantia, often in older homes with ageing pipes. Not sure which side your problem sits on? Send us a WhatsApp photo of the drain or the tank. We tell you straight what you are looking at before you spend a cent.

Frequently asked questions

Is it normal for water to just sit in a drain?

No, standing water means something is slowing the flow. Grease in a kitchen line, hair in a shower trap or garden grit in an outdoor drain all do this over time in older homes. If water sits for more than a few minutes after you run the tap, treat it as a blockage and look at the protection and treatment side of our range, not the storage side.

What's actually involved in draining a home's water system?

It depends on which system you mean. Clearing a blocked drain means getting waste water moving again through the pipe it already uses. Draining or maintaining a storage tank is a separate job on the backup water side, since that water is meant to sit until you need it. If you are not sure which one applies to you, send us a WhatsApp photo and we will point you to the right product.

What do people usually call an underground water storage tank?

Most people just call it a tank or a water tank and some say JoJo tank after a common brand, even when it is a different make. The underground ones are sometimes called sump tanks. Whatever the name, it sits on the backup water side of our range, feeding a pump so your taps still run during a cut.

How do I know if my problem is a drain backup or a water supply issue?

Look at what is happening at the fixture. Water pooling in a sink, shower tray or outdoor drain is a backup and that points you to the protection and treatment side. A tap running dry or losing pressure, especially during a cut, is a supply issue and that points you to the storage and pressure side. A photo on WhatsApp settles it faster than guessing from the symptoms alone.

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Not sure if it's a slow drain or water backing up into the yard? Tell us what you're seeing and we'll point you to the right fix for drains and backup water, no guessing.

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